Digital downloads

File delivery

Your files will be available to download once payment is confirmed.


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Care instructions

All plant listings contain general care instructions in the description. If you have further questions or need clarification, please contact me.

Refunds / Return Policy

I do not offer refunds on postage delays, as this is out of my control. However, I will do my best to help you track down a package.

All plants that ship out, are healthy and packed with the utmost care. While I don't accept refunds, I am open to troubleshooting any concerns you might have regarding your plant health. I want you to love your new plant as much as I do!

If there is an issue, there may be an option for a replacement plant or a discount/credit to use on a future purchase. You must contact me within 24 hours of receiving your plant, and the damaged plant must be returned.

Dead on arrival

I will refund the plant.*
*As a side note, I put my all into ensuring this does NOT happen.

Legal imprint